Refund & Returns Policy

We want you to be satisfied with your purchase.

Returns

Returns are accepted within 7 days of delivery if the item is unused and in original condition.

Non-Returnable Items

• Customized products
• Balloons once inflated
• Perishable items

Refunds

Refunds will be processed within 5–7 working days after inspection.

To request a return, contact us at support@pocketfriendlyltd.co.uk